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Trinidad and Tobago Police Credit Union (TTPCU)

Trinidad and Tobago Police Credit Union (TTPCU)

Banking, Investment and Financial Services
  • +868 612-4728

The Trinidad & Tobago Police Credit Union was established on the 12th October 1956 at the (old) Police Headquarters, Port of Spain, with the intention that all members of the ‘force’ as it was then called, would be eligible for membership.

Our History

The Trinidad & Tobago Police  Credit Union was established on the 12th October 1956 at the (old) Police Headquarters, Port of Spain, with the intention that all members of the ‘force’ as it was then called, would be eligible for membership.
The Credit Union owes its existence to the inability of Police officers to obtain loans from other lending institutions because the Police Ordinance Chapter II No. 1 protected Police Officers from being sued. Out of this untenable situation the idea of the Credit Union emerged to assist Police Officers to meet their financial needs.
Thus, the Credit Union emerged to assist Police Officers to meet their financial needs. To facilitate the needs of our members, operations took place as under the stairway of the (old) Police Headquarters, also known as ‘Under the Steps’ and ‘Hole in the wall’. For the period 1956- 1969, our office was housed at this location.
With an estimated 300 members as our original membership, we have grown throughout the years with over 13,000 members on our database. Over the years we have evolved, serving both police officers and civilians alike, with steady growth, Police officers contribute to 60% of our membership base.

Our Structure

The supreme authority of the Credit Union lies in the hands of the members collectively at a properly constituted General meeting held annually and which gives each member present the right to vote on all matters properly brought up before the meeting. The Board of Directors, Executive Committee, Supervisory Committee, Education Committee together form the strong structural foundation of our Society.

Customer Care Commitment

  • We commit to ensuring that all interactions with our members result in a positive and meaningful experience.
  • We commit to ensuring that each member receives resolutions to issues or queries in an expeditious and timely manner.
  • We commit to value each member’s time.
  • We commit to ensuring that each transaction is concluded in a timely manner making every effort to minimize time consumption.
  • We commit to the education of our members by ensuring that each member is well informed of our products and services by the attending clerk.
  • We commit to protecting and respecting the privacy of our members by ensuring that each member’s affairs are kept in the strictest of confidence.
  • We commit to protecting our members who provide feedback to us on their customer service experience.
  • We commit to serving our members by ensuring that their financial needs are met.
  • We commit to providing an environment of service where our members needs are addressed by a well-trained, informed, courteous and professional staff

Our Vision

To be the Premier Financial Institution that meets the needs of a diverse membership.

Our Mission

We are a dynamic and dedicated Credit Union, committed to robustly sustaining the trust, confidence and financial security of our valued members, through the provision of service excellence, customer and staff care, driven by cutting edge technology and a highly motivated, professional team, in a state of the art environment.

Our Value Statement

Creating exceptional products and services suited to our members’ needs where staff operates knowledgeably, professionally and holistically in an evolving environment

Head Office
+868 612-4728
868 674-6514 / 0963/ 4681; 675-1296
Member Services
+868 612-4728
674-6514/ 0963/ 4681 ext. 2240/2241/2242
[email protected]

Barataria Consumer Department
+868 612-4728
868 674-6514/ 0963/ 4681 ext 2270/ 2273
62 Tenth Street, Barataria
[email protected]

Barataria Loans Center
+868 612-4728
+868 674-6514/ 0963/ 4681 ext. 2282
62 Tenth Street, Barataria
[email protected]

Branch Offices:

San Fernando
+868 612-4728
+868 652-1587
17-19 Irving Street, San Fernando
[email protected]

Arima
+868 612-4728
+868 667-0622, 667-7325, 664-2630, 664-1196
#45 Sorzano Street, Arima
[email protected]

Tobago
+868 612-4728
+868 639-4155
Mt. Marie Road, Scarborough
[email protected]

1 Neil Marquez - Chief Executive Officer

Neil Marquez

Chief Executive Officer

Aldwin Webb

Information and Technology Manager

Bernadette Prescott

Manager of Finance and Accounts

Donna Frederick

Human Resource Manager

5 Johann Borde

Chief OPerations Officer

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